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Vitali logo

happiness & success in business doesn't depend on conditions, it is governed by our mental attitude to them.

Terms and Conditions.

  • All prices quoted are subject to change without prior notice.
  • All prices are in British pounds sterling  (GBP) and we are based in London, UK and all shipments are from London.
  • All prices are exclusive of VAT which will be charged at the appropriate UK rate.  
  • All EU customers who do not supply a valid tax number will be charged UK tax (currently at 20%).  
  • Any EU customer collecting an order must provide a copy of airline/ferry/train ticket.  
  • All customers outside of the EU will not be charged VAT.  
  • All goods are subject to availability.  
  • All orders are supplied after payment
  • All goods remain the property of Vitali Bags and title is not transferable until full payment has been made.
  • Administrative charge of 15% will be charged on all returned goods for refund(s) other than faulty goods.
  • Distance selling laws are not applicable for business to business.
  • Any faulty goods should be returned within 7 days.
  • Credit facilities will not be granted to any customer.
  • All orders are supplied on pro-forma invoices only.
  • Goods remain the property of Vitali Bags and title is not transferable until paid for in full by cleared funds.
  • UK Shipments: carriage is charged at the rate of £12.00 plus VAT per box for all deliveries to UK mainland. Shipments to any other location will be charged at the rate of our shipper  
  • Carriage on export orders will be charged at cost plus £3 per carton packing charge.  
  • All overseas parcels will incur an additional charge for insurance at a rate of £1.50 per parcel.
  • All credit card payments will incur a 2% charge to the nearest pound All prices quoted are effective as of 1st January 2013 and may be subject to change without prior notice.
  • All foreign payments by Telex transfer will incur a £15 bank charge. Note if we receive less than pro-forma invoice value, we will only supply you the goods to the value of monies received.
  • All credit card payments will incur a 2% surcharge rounded up to the nearest whole pound.
  • All represented cheque's will incur a charge of £7.50.
  • Minimum wholesale order value is £100 plus shipping/VAT.
  • Orders will only be processed upon receipt of payment.
  • Orders usually dispatched within 3 days after receipt of order and cleared payment. (If items are in stock, orders can leave within 24 hours, also depending on size of the order.)
  • By placing an order with us, you are deemed to have read and accepted our terms and conditions of sale as laid out here.
  • Under the current data protection act all information provided to us by yourself will be held in the strictest confidence and will not be passed on to any third party organisation.

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